These Terms of Service apply to your use of the My Relocation Bureau website and to purchases of digital guides and other digital products made through the website.

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2.1 About My Relocation Bureau

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My Relocation Bureau (“MRB”, “we”, “us” or “our”) is a UK-based company producing and selling digital relocation guides and information resources for people interested in relocating to Europe. Our guides are initially published in English, with additional language editions planned.

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2.2 Website use

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You may use this website for lawful personal purposes. You must not use it unlawfully or fraudulently, interfere with its operation or security, introduce malicious software, attempt unauthorised access, or reproduce or commercially exploit MRB content without permission.

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2.3 Information on the website

We make reasonable efforts to ensure that website information is useful and accurate. However, information about property, prices, regulations, administration, transport, healthcare, local services and other matters can change.

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Website information is provided for general information and educational purposes. It is not personalised legal, immigration, tax, financial, medical or other professional advice. Where information is important to your circumstances, you should verify it with the relevant official authority or qualified professional.

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2.4 Digital guides

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MRB's principal website products are digital relocation guides and related information resources. Each product page will describe the guide, its contents, price and method of delivery.

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Unless otherwise stated, guides are supplied electronically and are intended to help readers research and understand relocation to a particular European country, region, city or other destination.

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2.5 Prices and payment

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Prices will be displayed on the relevant product page. Any applicable taxes or VAT will be handled and displayed as required by applicable law. Payment is processed using the payment facilities enabled through our Wix website.

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A purchase is subject to successful payment. We reserve the right to correct obvious pricing or description errors before accepting an order.

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2.6 Digital content and cancellation

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Digital guides are digital content rather than physical goods. Consumer cancellation and withdrawal rights can vary according to the customer's country of residence and applicable law.

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Where applicable law requires an express request or acknowledgement before immediate delivery of digital content, the website checkout will provide the appropriate wording and consent mechanism. Nothing in these Terms is intended to remove or restrict any mandatory consumer rights.

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2.7 Refunds and defective digital content

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If a purchased guide is inaccessible, technically defective or does not materially correspond with its description, please contact abigailbureau@gmail.com. We will investigate and provide any remedy required by applicable consumer law. Nothing in these Terms limits statutory consumer rights.

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2.8 Personal use of purchased guides

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Unless expressly stated otherwise, a purchased guide is licensed to the purchaser for personal, non-commercial use. You may access and retain the guide for your own reference and print a copy for your personal use.

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You must not resell, publicly share, upload, redistribute, reproduce substantial portions commercially, use the guide to create a competing commercial product, or remove copyright or ownership notices without our written permission.

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2.9 Intellectual property

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The MRB guides, written content, layouts, graphics, branding, templates, downloads and other original materials are owned by or licensed to My Relocation Bureau unless otherwise stated. Purchasing a guide does not transfer copyright or ownership to the purchaser.

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2.10 Third-party links

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The website may contain links to third-party websites or resources. These are provided for convenience and information. MRB does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

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2.11 Website availability

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We aim to keep the website available and functioning properly but cannot guarantee uninterrupted access. We may temporarily suspend or modify the website for maintenance, security, technical or other legitimate business reasons.

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2.12 Limitation of liability

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Nothing in these Terms excludes or limits liability where doing so would be unlawful. Subject to this, MRB will not be responsible for losses arising from reliance on general website information, changes to information after publication, third-party websites or services, temporary website unavailability, or circumstances outside our reasonable control.

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Where consumer law provides rights or remedies that cannot legally be excluded or limited, nothing in these Terms affects those rights.

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2.13 Privacy

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Our collection and use of personal information is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.

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2.14 Changes to these Terms

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We may update these Terms from time to time. The latest version will be published on the website and will apply from the date shown at the beginning of the Terms.

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2.15 Governing law

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These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws in the country where you live provide rights that cannot lawfully be excluded.

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2.16 Contact

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My Relocation Bureau
College House, 2nd Floor, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom
Email: abigailbureau@gmail.com

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3. COOKIE POLICY

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Our website uses cookies and similar technologies to help the website operate, understand how visitors use it and improve the user experience.

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3.1 Essential cookies

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Some cookies are necessary for the website to operate, maintain security and provide functionality requested by visitors. These may be used without consent where permitted by applicable law.

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3.2 Analytics cookies

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We may use Google Analytics to understand how visitors use our website, including pages visited, interactions, device or browser information and how visitors arrived at the site. Non-essential analytics cookies will only be used where the required consent has been obtained.

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3.3 Wix and third-party technologies

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Because the website is hosted and operated through Wix, the exact cookies and similar technologies used may change according to the Wix configuration and integrations enabled on the website. Third-party services may have their own privacy policies.

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3.4 Managing cookie choices

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Where required, visitors will be offered a cookie consent mechanism allowing them to accept or reject non-essential cookies. Visitors can also manage or delete cookies through their browser settings.

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3.5 Contact

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Questions about our use of cookies can be sent to abigailbureau@gmail.com.

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4. FINAL IMPLEMENTATION NOTES

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• Keep the Brevo marketing opt-in separate and unticked by default; receiving a requested link or buying a guide should not automatically subscribe a customer to marketing.

• Before launch, confirm the exact payment method enabled in Wix and the exact Google Analytics configuration so the final policy matches the live site.

• Use the appropriate digital-content acknowledgement at checkout where required by the law applicable to the customer.

• Because MRB sells digital products internationally, have the final website terms checked for the jurisdictions in which MRB actively markets and sells its products, particularly the UK and EU.
   

This is a practical website-policy draft, not a substitute for legal advice. The final wording should be checked against the live Wix/Brevo/Google Analytics configuration and the jurisdictions in which MRB actively markets and sells its digital products.